Based in Ithaca, New York, with team members across the country we are committed to empowering our clients from the limitations of their financial systems through our targeted applications, user training, and exceptional customer service.
But more than that, we are a group of individuals that care about building trusted relationships with everyone in our sphere – family, community, co-workers, and clients.
Meet Our Leadership
CEO & CTO
As the founder of Databound, Paul is passionate about collaborating with clients and believes that partnerships help create the best solutions and the most value. Software is simply a tool for solving challenges. By partnering with our clients to understand these challenges, we create software that works, that people love, and that makes a difference. Paul enjoys spending time outdoors in beautiful upstate New York, including lots of sailing with his family and friends on Cayuga Lake.
Eric de Jager
VP & Chief Operating Officer
Eric has been involved with Databound since 2015 and is a veteran of building and managing enterprise software businesses, including ten years at Microsoft and four years at Blackbaud, Inc. Eric loathes bad software; he loves to help teams create great products by giving customers a voice in the design process. Since joining Databound, Eric has helped transform many of our operations to be customer-driven and value-focused. He is an avid sailor who loves sailing in the Virgin Islands and along the US East Coast.
Client Success Manager
Linda came to Databound with over 30 years of client service experience in the software industry. Her passion for this field began when she started her career at Panametrics, Inc. as a Systems Engineer configuring customized scanning systems for clients worldwide. After her time there, Linda continued pursuing excellence in client project management and held several roles at CBORD, where she also obtained her Project Management Professional (PMP) certification. Linda then applied her leadership at Ithaca College, Envisage Information Systems, and Corning, Inc., before finally joining the Databound team.
Excited by the customer-centric culture of Databound and the effectiveness of the products they develop, Mike joined Databound in April of 2016 as the Sales Specialist. When Mike is not working, he enjoys spending time with his son, reading, and sailing.
EMUE and CLAIM SCOUT Product Manager
Kelly became Product Manager in 2015. He joined Databound in 2012 as the lead trainer, and he managed several client consulting engagements. In the Product Manager role, Kelly is focused on increasing product value and improving the user experience. When Kelly is not working, he enjoys time with his family, traveling, and playing golf.
BOOST Product Manager
Rachel has been at Databound since 2006. In that time, she has spent time in just about every department: development, sales, testing, training, consulting, marketing, and product management. Rachel enjoys working directly with clients most and has really enjoyed her roles in training, consulting, and product management. Databound’s BOOST insurance discovery service was a spin-off of one of Rachel’s early consulting projects. Her history and passion for the work have made her feel very at home in her role as BOOST Product Manager. When Rachel is not working, she enjoys spending time with her family, hiking, skiing, mountain biking, sewing, and DIY-ing.
Mike joined Databound in 2015 as an EMUE application trainer and has since worked in many areas throughout the company – directly and indirectly supporting our clients. In the DevOps Manager role, Mike leads the EMUE, Boost, and ClaimScout development teams in creating dynamic, client-centric products. Together they develop, deploy, and support industry-leading RPA solutions that help our clients automate and streamline tasks that are critical to their organizations and communities. When Mike is not working, he enjoys drumming, teaching local drumlines, and learning about various programming concepts and languages.