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Support

At Databound, we pride ourselves on the help and support that we provide our customers.  Our support analysts are eager to assist you, plus we have provided several resources for you on our website:

If you need assistance, please submit a support request on our website, which feeds directly into our support tracking system.   This will ensure a prompt response because your ticket will be routed to the next available analyst.   Support is available during business hours, from 9 AM to 5 PM, Monday - Friday, excluding holidays.   Be sure to include your phone number so we can call you back!

Request Support

If you would like to learn more about a particular topic, don't miss our short tutorial videos.

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If there is something that you would like to see in a training video that is not part of our collection, we want to know about it!  Use the Contact Us form to let us know.  

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You can also browse our online reference guide or download a PDF copy from the Downloads page.

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Online Interface Express™ (OLIE), SIGNATURE®, Millennium®, INVISION®, Soarian®, and Med Series4® are trademarks or registered trademarks of Cerner Corporation.